Our subscription plans are completely flexible — there are no minimum terms, and you can cancel anytime. We get it! 😊
If you need to cancel, you can do so via your online account or by contacting us for help.
1️⃣ Log in to your Jelly Drops account using the email linked to your subscription.
2️⃣ Go to Manage Subscriptions and select ‘Reschedule, pause, or cancel this subscription’.
3️⃣ Choose ‘Cancel or pause subscription’ at the bottom of the page.
4️⃣ You can either pause your subscription or cancel it entirely by clicking ‘Cancel subscription’.
5️⃣ Let us know your reason for canceling (your feedback helps us improve!) and hit ‘Next’.
6️⃣ Confirm by selecting ‘Cancel my subscription’, and you’ll get a confirmation email.
🔔 Note: Canceling a subscription won’t stop any orders that have already been charged. If you need to cancel an upcoming order after receiving an order confirmation email, please reach out to us quickly. We process orders quickly, and while we’ll do our best, we can’t guarantee cancellations once an order is dispatched.